Smartthings Door Lock Unavailable

I m new to smartthings from having used wink for the past 5ish years.

Smartthings door lock unavailable. With wink all i had to do was add the device and then i was able to get push notifications every time it was locked unlocked i could view code. If the batteries are showing less than 65 replace them. To reset a z wave kwikset lock if the z wave kwikset lock was not discovered or if it was previously connected with another controller you may need to reset or exclude the device before it can successfully connect with the smartthings hub. There are typically 2 categories for why a devices does unavailable.

Drshaw september 13 2017 3 01am 6 the last two days smartthings has become completely unusable to me. To do this in the smartthings mobile app. Of course the rest of the devices some cree bulbs the garage door opener and a few others are still unavailable even after a repair so we ll see what support says. I have the schlage connect z wave model be469.

So far some things i love and some things i find really frustrating with smartthings. This lock model has a firmware issue of reporting the wrong battery level and it can cause the lock to die suddenly below this threshold sometimes due to excessive load on the battery causing the voltage to drop below the operating threshold. Smartthings works with door locks. I found this thread hoping to hear i wasn t alone.

Yale push button deadbolt door lock b1l yrd110. Check replace the lock batteries. This will usually fix itself within a few days once the issue has been resolved from smartthings end.